Pensión Stella Maris, Valencia

Sehr einfaches Zimmer, Dusche auf dem Flur, Fenster zum Lichtschacht, kein Frühstück (Cafes in direkter Nähe), direkt am AC Hafen, Heizung ging nicht. Insgesamt OK.

el trato de los dueños fue estupendo y la situacion es muy buena un poquito viejo pero muy limpio

La situación es buena pero la habitación estaba muy sucia y el baño también, sin toallas, sin gel, muy sucio.Y el ruido de las campanas insoportable, no hay quien descanse.

Hotelier reply: SEÑORA LUISA RECIBA UN CORDIAL SALUDO EN BREBE AL COMENTARIO DEBO DE DECIRLE QUE NO ESTOY DE ACUERDO COM LO DICHO POR USTED LAS HABITACIONES SE LIMPIAN DIARIAMENTE Y LOS BAÑOS SE LIMPIANN TODOS LOS DIAS NOSOTROS NO ACOSTUNBRAMOS A ALQUILAR NUSTRAS INSTALACIONES EN MAL ESADO ANTES DE ENTREGARLAS AL CLIETE SE REVISAN Y SOBRE LAS CAMPANAS NO SE PUEDE HACER NADA PORQUE LA IGLESIA ESTA AHI Y SOLO DAN LAS CAMPANAS ALA HORA DE LA MISA -AGRADECIENDO SU COMENTARIO NOS DESPEDIMOS ATENTAMENTE POR SU GENTILEZA GRACIAS

Buen trato ,buena ubicación,ciertamente acogedor

The room was quiet and a reasonable sıze - probably the best they had - sınce it was the furthest away from the sound of the church bells next door, and located opposıte a bathroom at the back of the hotel. The room DID have a TV, and they DID change the bed with nice clean sheets almost every day. However the attached toilet absolutely stank, and your head came into the washbasın if you tried to use it. I removed the personal hair left by the last occupant. All surfaces - shelves, crevices,inside all surfaces of the buılt-in wardrobe, around the floor on all sides - were covered with dust and grime. Both the cloth on the side table and on the desk in the room also needed washing. You had to pay for the booking when you arrived and my booking was for 5 days so I obtained a scrubbing brush and spent two evenings cleaning the room and wardrobe so that I could use it. A mop and bucket that I found was not sufficient. I never saw any staff during my stay only the two teenage schoolchıldren on my arrival, one of which appeared to be dealing with the room cleaning, and the other of which dealt with my room key on my arrival and departure. I also spoke the owner just before I left, who was very nice, but obvıously had difficulties in obtaining the support that he would otherwise lıke to have.Just 5 minutes before I left he had come to inform me that I had had 3 international phone calls during my stay that I should have contacted..... Overall rating - location in a square behınd the church near the sea, wıth good bar for reasonably priced meals almost opposite, and transport to cıty centre close b; security rateable at 4 -but there remains a real scope for improvement from the comfort/cleanliness and therefore from the value for money point of view for this class of hotel. My booking was during the Fallas - understandably a period of peak demand for accommodation in Valencia.

Hotelier reply: reciba un cordial saludo del stella maris respecto a dicho comentario relacionado con nosotros me parece incierta varios o casi todos sus comentarios som inciertos ya que las habitaciones se limpian todos los dias y se ponen sabanas y toallas limpiam y antes de entrgarlas alcliente se revisan para que este todo en perfectas condiciones